Customer Care
Frequently asked questions
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- Where does NutraMora ship?
- We ship across Ireland, the United Kingdom and the European Union. Orders are dispatched within one working day and typically arrive in two to five working days.
- How are your formulas developed?
- Every formula is developed with qualified nutrition professionals, uses well-studied nutrient forms at meaningful doses, and is manufactured in audited facilities.
- Do you publish testing information?
- Yes. Each product batch is tested for purity and potency, and the certificate of analysis for your batch is available on request via our contact page.
- Are supplements a substitute for a balanced diet?
- No. Food supplements should not be used as a substitute for a varied, balanced diet and a healthy lifestyle. If you are pregnant, nursing or taking medication, speak with your doctor first.
- What is your returns policy?
- Unopened products can be returned within 30 days of delivery for a full refund. For sealed health products we cannot accept opened items, in line with consumer health regulations.
- How does NutraMora Growth engage with clients?
- Most engagements begin with a paid discovery sprint, followed by a retained monthly programme. We also take on defined branding and strategy projects.
- What size businesses does NutraMora Growth work with?
- We work with founder-led brands through to established multi-market companies, most often in wellness, beauty, hospitality and premium retail.
- Can I speak to someone before ordering?
- Of course. Send us a note through the contact page and a member of the team will reply within one working day.
